CFPB Modifies Consumer Complaint System

The Consumer Financial Protection Bureau (CFPB) announced in August 2026 that it will cease the discretionary publication of consumer complaint narratives and visualizations. This change follows a June 2026 announcement where the CFPB indicated it was correcting flaws to restore integrity and utility to the consumer complaint system, noting previous issues that limited its effectiveness [CFPB Newsroom]. Additionally, the CFPB worked in June 2026 to ensure consumers affected by Bilt's transition to a new bank partner were appropriately remedied.

FTC Issues New Consumer Scam Warnings

The Federal Trade Commission (FTC) has released several consumer alerts in September 2026, highlighting various fraudulent schemes. Consumers are advised on what to do if intimate images are shared online without consent and to plan ahead for scams during National Preparedness Month. Warnings also include caution against scanning unknown QR codes, identifying spoofed car dealership websites, and understanding how to report scams [FTC Consumer Alerts]. August alerts from the FTC included advice on charitable giving, postcard scams targeting veterans, brushing scams, bill pay impersonators, social media advertising vetting, investment training scams, and discussions on credit and identity theft for teenagers.

Federal Agencies Address Banking Regulations

Federal banking agencies, including the Federal Reserve, are taking steps to adjust banking oversight. In September 2026, agencies sought public comment on proposed third-party risk management guidance and issued a statement regarding community bank engagement with core service providers. Notably, agencies reduced regulatory burdens for community banks and increased eligibility for the 18-month examination cycle, aiming to streamline operations for smaller financial institutions [Federal Reserve Press Releases]. The Federal Reserve also reported enforcement actions and approvals related to banking applications in August and September 2026.

Other Relevant Consumer Information

Earlier in 2026, the CFPB made available 2025 HMDA data on mortgage lending, providing insights into fair lending practices and homebuying trends. The bureau also announced a joint final rule on adopting uniform standards for reporting financial data in June 2026 [CFPB Newsroom]. These actions underscore ongoing efforts to maintain transparency and regulate financial markets affecting consumers.